Shipping policy
Voici ta Shipping Policy pour Shaimr πΉ
Titre β Shipping Policy
Last updated: March 2026
SHIPPING POLICY
At Shaimr, we are committed to delivering your botanical hair rituals as quickly and safely as possible. Please read our shipping policy carefully before placing your order.
1. Order Processing
All orders are processed within 1β2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day. You will receive an email confirmation with your tracking number once your order has been shipped.
2. Shipping Rates & Delivery Times
United States πΊπΈ
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3β5 business days | $6.99 |
| Express Shipping | 1β2 business days | $14.99 |
| Free Standard Shipping | 3β5 business days | FREE on orders over $60 |
International π
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard International | 7β14 business days | $14.99 |
| Express International | 3β5 business days | $29.99 |
3. Free Shipping
We offer free standard shipping on all US orders over $60. The discount will be applied automatically at checkout.
4. Order Tracking
Once your order has been shipped you will receive a tracking number by email. You can track your order at any time directly on our website or through the carrier's website. Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
5. Shipping Carriers
We ship via the following trusted carriers :
- USPS β Standard shipping
- UPS β Express shipping
- DHL β International shipping
6. Customs & Import Duties
For international orders, customs fees and import duties may apply depending on your country. These fees are the sole responsibility of the customer and are not included in our shipping rates. Shaimr is not responsible for any delays caused by customs processing.
7. Incorrect Shipping Address
Please double-check your shipping address before placing your order. Shaimr is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address, please contact us immediately at hello@shaimr.com β we will do our best to correct it before your order is shipped.
8. Lost or Stolen Packages
Shaimr is not responsible for lost or stolen packages once marked as delivered by the carrier. If your package is lost in transit, please contact us at hello@shaimr.com and we will work with the carrier to resolve the issue as quickly as possible.
9. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery at hello@shaimr.com with your order number and photos of the damage. We will send a replacement at no additional cost.
10. Contact Us
If you have any questions about your order or our shipping policy please contact us :
π§ hello@shaimr.com π shaimr.com π Shaimr β United States